After over 37 years in the flooring industry, I have discovered most people in the industry are flying by the seat of their pants when it comes to the technical side of the products they sell, install, specify or market. In years past the manufacturer reps were a great resource for most of the tech knowledge you needed. Many still are. But, a recent trend has been to let the mill tech services people handle that and the reps just sell product. Plus a lot of the 'old school' reps have left the industry and some of the new ones just don't have the experience to answer the questions authoritatively. Another trend has been the mill's cutting their staffing of tech services departments thus making good usable info even harder to get.
Which brings us to this blog. I want to compile good, solid, usable tech info that the dealer can refer to before he bids a job; retail or commercial. I want the dealer/contractor to be able to refer to this blog and at least get some direction regarding the product he is bidding, including installation requirements, MSDS info, moisture requirements, etc. etc.
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